REV’IT! chooses Sana Commerce Live (22/06/2009)

ROTTERDAM, The Netherlands --- REV'IT! is a global company which is specialized in the design and development of motor clothing and accessories. Since 1995 they sell their assortment to more than 30 countries from two offices (REV’IT! Sport International in Oss and REV’IT! Sport USE in Brooklyn, New York). Sales of REV’IT! clothing has recently switched to the online portal Sana Commerce Live. Business partners can centrally order their products and immediately see online what the status of their orders and stock is.

For REV’IT!-portals in Europe and America the software solution Sana Commerce Live has been deployed. This module offers a direct link with Microsoft Dynamics NAV. Here the user can centrally maintain the ordering procedure, all clients and products.

Bas Stijntjes, ICT Manager at REV’IT!, explains his choice for Sana Commerce Live: “In January 2007 we first met ISM eCompany and Sana Software. In our organization we had already been playing with the idea to start a commerce portal for our dealers. Round about that time ISM eCompany took over the well-known software company Pebblestone.” The take-over of this software supplier, with a specialization in fashion, turned out to be important for the rest of the cooperation.

REV’IT! has been using the ERP-software of Microsoft Dynamics Pebblestone since 2004, as Stijntjes explains. “A good integration between the Commerce Portal and the ERP-software is an important prerequisite for the success of our project. Thanks to their direct link with Pebblestone, ISM eCompany appeared to be the right partner. After an internal evaluation and several orienting meetings, we decided to go ahead with ISM.”

“Besides, REV’IT! is known for offering its innovative solutions and methods in a state-of-the-art format”, Stijntjes continues. “This counts for our own products and our presentation. Sana Commerce Live fits into that image and its consultants have proven to be able to pro-actively take part in the development of this new method of working.”

Beforehand REV’IT! had formulated specific goals that this new method of working had to accomplish, Stijntjes explains: “These goals were mostly aimed at offering efficiency to the order-intake process and our contacts with the outside world. Our dealers, agents and account managers constantly need to have a clear overview of their orders, order status and the availability of stock. Being able to directly respond to this – and if necessary directly place orders - is important for them to stand out from the competition.”

Besides these advantages, the portal also makes it easy to place information online. “We can inform the dealer through our online portal about specific product information, characteristics of the material, REV’IT! news and links to independent reviews. This way the consumer in the local motor sports shop can be informed more extensively and more clearly”, Stijntjes states.

The portal is based on the Fashion module of Navision. This way customers and agents can see a clear online overview of sizes and colors. Ordering is simply a matter of choosing the right color, size and amount. The rest of the administration has been automated. Besides this several special tailor-made parts were designed for REV’IT!. Such as a download page for marketing material and a sales page with sales tools and price lists. And visitors can watch special features about the products.

But the advantages do not end there. “We see an improvement in our contacts with customers; as the focus has gone from order intake and stock information to improving service. REV’IT!, by launching the Commerce Portal and renewing its consumer website www.revit.eu, has clearly separated its contacts between consumers and commercial customers.”

Looking back at the cooperation, Stijntjes is satisfied. “For us, during the entire project, the emphasis has been on a pro-active attitude and consultants that are glad to offer support. Only in this manner a supplier can build a solution for and with a customer, instead of just selling a box.”